Cuckoo has a new home. Your broadband hasn't moved. — find out more
Last updated: 16 March 2026
After your order is placed, we will confirm your exact activation date once the installation has been scheduled with our network provider.
This usually happens within 72 hours of placing your order.
Once confirmed, you will receive details of:
• Your go-live date
• Whether an engineer visit is required
Open 7 days a week — 9am to 7.30pm weekdays, 9am to 4pm at weekends. Heads up: on Sundays we're tech support only, by phone, not chat.
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