Broadband
Let’s get you up to speed
Choose your speed, pick your contract and you’re ready to go.
Our three speeds in a nutshell eggshell
How they compare at a glance...
Serving up full fibre (and full fibre only)
We don’t use older, copper wire connections that come from those green cabinets on the street, because they’re so much slower and breakdown far too easily.
Instead, our broadband uses fibre optic cables that run directly into your home, allowing us to give you brilliantly fast speeds with amazing reliability.
Oh-so-simple switching
Switching to Cuckoo is easy, simple and reliable. And it looks like this....
Sign up in 5 minutes
Join Cuckoo and we’ll start your switch straight away.
Router Arrives
Take delivery of your whizzy new router.
You're online
If you need an engineer, they’ll pop by and get you connected.
Once you've signed up, we recommend you let your old provider know to ensure you don't continue getting charged.
We recommend cancelling your old Direct Debit once you've paid any outstanding bills.
We’ve been voted MoneySavingExpert’s top broadband provider for customer service, twice in a row!
And if you ever need us, we’re based right here in the UK.
(Awarded in 2021 and 2022)
Got questions? We’ve got the answers.
It’s oh-so-simple. When you sign up (which only takes two minutes) we’ll start your switch straight away. Ten days later your free super smart eero Pro 6E router will arrive. Then in the next three to four days, if you need it, an engineer will pop by to get you connected. And that’s it, you’ll be online. Told you it was simple.
Our friendly UK-based Customer Care team will guide you every step of the way and answer any questions. We’ll also let your existing provider know so they don’t continue charging you. Just remember to cancel your Direct Debit with them, once you’ve paid your final bill.
Visit our switching page for more details.
This broadband connection brings fibre optic cables directly into your home, allowing us to give you brilliantly fast speeds with amazing reliability. And it’s pretty much future-proof too. Unlike some providers, we don’t use older, copper-wire connections from those green cabinets on the street because they’re much, much slower and break down too easily. Full fibre is the only kind of broadband we offer.
Read our guide to full fibre here
Nope, no need. Because our full fibre broadband comes into your home on a fibre optic cable, you’ll no longer use the old copper wires that landlines run on. If you still need a home phone, we’re close to releasing a new digital landline that lets you make crystal clear calls using your internet connection. As soon as this is ready, we’ll let you know.
We'll provide you with a super smart eero Pro 6E router. It comes packed with features to make your online life faster, safer and smarter. It's worth £249.99 and we include it for free. Plus, if you have a large home with Wi-Fi dead spots, you can order additional eeros to create a powerful Truemesh network across the whole property- see our price list for more details
It depends on your home. When you sign up, we'll automatically check this and let you know. If you do need an engineer to pop round, you’ll pick the date.
Absolutely not. All of our installation and setup fees are waived so it won’t cost you a penny to get started with Cuckoo. Unless of course you want to purchase extra equipment.
See a breakdown of our prices here