Cuckoo
Guides

The fiddly bits, explained.

Broadband has a lot of jargon and not much plain English. These are our attempts to fix that.

What is full fibre?

Glass instead of copper, straight to your door. What that changes, and what happens on installation day.

What is One Touch Switch?

Tick one box and your new provider does the leaving for you. No cancellation call, no gap in service.

The Cuckoo Hub

The router that comes with every plan. What it does, how many you need, and how to set it up.

After something more specific?

Our support pages cover billing, faults, moving home and everything else account-shaped. If you'd rather ask a person, they're there too.

Have a look at support

How fast can you go?

Enough reading. Pop your postcode in and we'll show you what full fibre looks like at your address.

Check your postcode