Why am I being charged for paper billing?

This charge applies if you have previously opted for paper billing or if we do not have a valid email address on your account.

How can I avoid this charge?
You can avoid paper billing charges by switching to electronic billing.

To do this, simply provide us with a valid email address and we will send your invoices digitally instead of by post.

Benefits of email billing

• No paper billing charges
• Faster access to your bills
• Environmentally friendly
• Easy access via your email inbox