Cuckoo has a new home. Your broadband hasn't moved. — find out more
Last updated: 15 April 2026
You can update your Direct Debit details using our secure online update form. This allows you to safely update the bank account used for your monthly payments.
Login to My Account: Login here using your Account reference Here
My Details: Navigate to "My Details"
Make Changes: Select "Edit" on your Direct Debit details
Save: Review your new details and click "Save" to confirm
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