Cuckoo has a new home. Your broadband hasn't moved. — find out more
Last updated: 15 April 2026
Before you start
We strongly recommend completing this process using a computer connected to your router via an Ethernet cable.
Changing settings over Wi-Fi may cause you to disconnect before the changes are saved.
Steps to change your Wi-Fi password
Open a web browser and enter:
TP Link Router: 192.168.1.1
Eero Router: 192.168.0.1
Nokia Router: 192.168.18.1
After changing your password
Once your password has been updated, all previously connected devices will be disconnected.
You will need to reconnect each device using your new Wi-Fi password.
Important
We are unable to recover or reset your custom Wi-Fi password, so please make sure you store it somewhere safe.
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