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Last updated: 15 April 2026
The 999 BSL Video Relay Service allows deaf and hearing people to communicate from separate locations via the telephone, in their own respective languages.
A deaf person can use various endpoints (smart phone, tablets and web-based) to make a call to the emergency services, through a BSL (British Sign Language) interpreter appearing on their screen.
A hearing operator will then receive a call from the remote BSL interpreter, who then relays the conversation by seeing and communicating with the deaf person on screen. This service is free to all users and no registration is required. For more information, please visit https://999bsl.co.uk.
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