I actually think they'll look like us...I mean a better version of us. A bit more prettier. I don't know more like Tom Cruise!

I look after all of Field Sales and Telesales operations here at Cuckoo.  My role is to strategically plan, motivate and engage our sales teams to ensure they smash their sales targets - all this whilst delivering best in class sales experience to our customers. 

What I love the most is about the role is how we train and develop our sales team - we never expect them to be the best sales person on day one, we expect them to be open to developing their skills to reaching their potential through our Sales Academy.

Show & tell - show us an item that represents you.

I've bought in some mint tea and baklava, it's relevant to my culture, we have lots of it. And it's delicious 😋

RAZ_ITEM_2.mp4

What's the fastest animal you could outrun?

A dog. They're not that fast I think I could outrun a a dog. 

I definitely think I could outrun a sausage dog, they've got little legs haven't they?

Fancy joining Raz's team? We are always on the hunt for talented individuals to join our flock. See our current vacancies here.

The Good Eggs interview - Raz

In our latest Good Eggs interview we talk to Raz, our Head of Sales, about baklava, aliens and sausage dogs.

What I love most about my job is giving my team the freedom of concern. Because when you have no concerns, you will always present your best self.

Up next is Sam, one of our Customer Care Supervisors

I’m one of the supervisor for the Cuckoo Customer Service team. My role is to ensure we deliver the best service for our customers and that the contact center is running as smoothly as possible. However, my main role is telling top-quality dad jokes to lift the staff's morale on a daily basis.

What I love most about my job is giving my team the freedom of concern. Because when you have no concerns, you will always present your best self. Seeing them grow from day-one agents to Team Leaders/trainers is what I come in to work for.

Show & tell - show us an item that represents you

If my house on fire this is the one (and only) item I would save. 

Reading comics as a child helped me conquered my dyslexia, Gorillaz are my favourite band, and they are also my girlfriend's favourite band - which is how we met. 

So, this item represents my past, present and future; and the three main loves in my live. Comics, Gorillaz, and my girlfriend...not necessarily in that order. 

SAM_SHOWINGITEM_1.mp4

I would choose a Penguin as an exotic pet because they’re so cute! 

🎣 We can go fishing together, and collect rocks to my 80s playlist. Plus, they can slide on their bellies to the kitchen to get me snacks and penguin bars!

What is the worst haircut you've ever had?

Well, I'm bald now. But back in my college days I had shoulder length hair until one day I was waiting at a bus stop with a girlfriend and an old man mistook us for two ladies. Since that day I've kept it short

If you'd like to join our Flock and hear Sam's Dad jokes on a daily basis, visit our careers page to see current vacancies, or say hi 👋

Welcome to the next instalment of our Good Eggs series, where we find out more about our incredible team here at Cuckoo.

The Good Eggs interview - Sam

I wanted my nickname to be Dee, so that people could say 'Hi, Dee'.

Up next is Heidi (or Dee, as she once wanted to be called), our Offers Manager. 

 I'm the Offers Manager at Cuckoo and sit in the Commercial team, part of my role involves constantly reviewing the market and working up proposals to create a fair offering for our customers. 

What I love most about my job is that I get to work with a lot of different teams, bringing everyone together to find the right solution for our customers.

To represent me, I’ve brought some coffee cups along with a baby toy because, in my free time, I arrange meetups for mums (and dads if they like) to come together and meet like-minded people.

heidi silent.mp4

And when you're not bringing people together, what's your perfect holiday destination?

I do love Dubai, sunshine whenever you want to go. Food. Drink. Beach. You can’t go wrong.

Finally, did you have any childhood nicknames?

I didn’t. But I wanted one. So I made up one for myself. I don’t know if that’s a cool thing to do or not, but, it was Dee. I used to like the fact that people could say “Hi Dee”. Now looking back it probably wasn’t cool.

If you'd like to join our Flock and work with good eggs like Heidi, visit our careers page to see current vacancies, or say hi 👋

Welcome to the next instalment of our Good Eggs series, where we find out more about our incredible team here at Cuckoo. 

The Good Eggs interview - Heidi

Our 2021 Cuckoo Christmas party in Manchester. We raced go-karts and, funnily enough, it was my first time meeting a lot of them. It made for a pretty great icebreaker before we tucked into a festive meal afterwards! Great fun all round.

Who’s job at Cuckoo would you like to try out for 24 hours? 

Probably Tommy Toner, our Chief Experience Officer. I’d love the opportunity to spend all day thinking about what our customers want and need, and how to turn it into an exciting customer experience. He's also an army reservist – something I’ve always wanted to do. Who wouldn’t love to jump out of planes for free (so long as there’s a parachute)?! 

Any time spent with our Cuckoo creative team. I know I’ll have finished my cup of coffee before we even get to the topic at hand (en route, we’ll discuss everything from cycling gear to moustaches, as well as the best way to boil potatoes). They’re the perfect combination of hilarious and are extremely skilled at what they do. 

There's a chocolate drink powder I used to have a lot when I was younger called Milo. But if you take the powder and add it to plain boiled rice, you have an incredible dessert. Heard it here first. 

I've found myself googling the Philippine Eagle recently (because, you know). They're absolutely huuuuuge, but also very cute. Not sure if I would pet one or just run away. Only one way to find out... 

Anything cool you've done we don't know about? 

I started a vegan food business back when I was at Uni, called Naked Monkey.
 It was at the end of my 3rd year, when I had to have a business idea to do an MSc in Business Creation and Entrepreneurship. 

A friend and I opened NM as an on-campus vegan food stall, which meant getting up early (well, for Uni students) to cook and serve meals at lunchtime. 

As the stall wasn't easy to scale, we decided to make Buddha bowls instead and sold them through on-campus shops and a local city cafe. We didn't become millionaires but it was a lot of fun. 

Welcome to the first of our new series, where we find out more about one of the lovely folks here at Cuckoo. First up is Junnel, our Performance Marketing Lead. He’s the strategic mastermind behind all our ads on Google and Facebook.

The Good Eggs interview - Raz

Tell us a bit about your role

Show & tell - show us an item that represents you.

Do you believe in aliens? 👽

What's the fastest animal you could outrun?

Ready for a new challenge?

More from Cuckoo

The Good Eggs interview - Sam

The Good Eggs interview - Heidi

The Good Egg interview - Junnel

How fast can you go?