Octoplus – Promotional T&Cs

Reward Cards Offer for Octoplus – Promotional T&Cs

• This offer is exclusive to members of Octoplus, a rewards scheme of Octopus Energy Limited.
• This offer is available to new Cuckoo customers taking a specified 24-month Broadband plan and shall run from 10am on 31 January 2025 until 10am on 31st March 2025 (“Offer Period”).
• The offer applies to:

    C-150 product for a minimum 24-month term

    C-500 product for a minimum 24-month term

    C-900 product for a minimum 24-month term

• Eligible customers will be awarded a reward card subject to meeting the requirements of the terms of this reward.
• Where a customer upgrades their service after placing an order, the value of the original reward card will not change. No reward card eligibility where a customer downgrades their service after placing an order.
• Reward cards issued to eligible customers fulfilling the terms of the offer
• Reward card issued to active broadband accounts 60 days after activation, so long as the account is not in arrears. Not to be used in conjunction with any other offer.
• Eligible customers will be sent instructions via email from Giftcloud on how to choose & activate their reward card following successful payment of the first two months’ service bill (60 days after activation). Customers will then have 90 days to activate their reward card. Once claimed, customers will have until the expiry date of the chosen gift card retailer to use the funds on the card (varies by brand).
• Reward cards are e-cards and will be dispatched to customers’ registered correspondence email address.
• Only one voucher will be delivered per person .
• Please check the redemption instructions and terms and conditions of your chosen voucher before making your choice.
• Vouchers should be treated like cash and kept securely. They cannot be replaced if lost or stolen
• If you have any questions or have not received your voucher and 60 days have passed since your install, please contact customercare@cuckoo.co
• Customers can choose to redeem their voucher with one of the following brands: Amazon.co.uk, , M&S, , Sainsburys, IKEA, Hotels.Com. We reserve the right to change the brands included in this offer at any point depending on events.
• Brands may have terms and conditions attached to their reward cards and these should be checked prior to redeeming the vouchers. Please see Amazon.co.uk terms here
• We reserve the right to amend, cancel, or suspend this offer at any time without notice to you.
• Our standard broadband terms apply, see cuckoo.co/legal/terms