There are a bunch of ways you can get in touch with us at Cuckoo:

1. Select the chat option at the bottom right of the screen.
2. Tweet us, or send us a direct message on Twitter
3. Message us on Facebook
4. Call us on - +44 203 389 7211 - as we will need to run many checks, we recommend chat.
5. Write to us at Cuckoo Internet Limited, 68 Hanbury Street, London, E1 5JL

It's always useful if you give us the following info:

• Full Name
• User ID (email)
• Full address
• Home telephone number
• Description of the problem and when it started

We always aim to respond within 24 hours and resolve any issues within 3 days.