We're really sorry if you are dissatisfied with the quality of service provided by Cuckoo. Our number one goal is to make you happy.
If you do think you deserve compensation, we'd love to understand why.
If you need to get in touch, please select the chat option at the bottom right of the screen.
Please provide as much information as possible so that we can look into your issue effectively.
We can provide compensation if you experience a total loss of service for more than 48 hours* and it's due to an underlying network issue. *The clock stops if we're waiting for you to respond to us about the issue.
💡 Fun fact: Ken Kesey, the author of One Flew Over The Cuckoo's Nest never saw the film. Kesey disapproved of the big screen adaptation of his novel as soon as he found out that the filmmakers had abandoned the use of Chief Bromden as the story’s narrator.
© 2020 Cuckoo Internet Ltd is a company registered in England and Wales (No 11926742).
Our registered address is 68 Hanbury Street, Spitalfields, London E1 5JL. Our VAT number is 341752118.
Cuckoo Internet Ltd is regulated by Ofcom.