How can I check my speed?

The average download speed on our network is typically 60-70Mb/s (average upload speed of 15-20Mb/s), but you may see higher or lower speeds than this depending on your postcode. 🤞

You can test your speeds via our Support hub:

  • Log in to your account
  • Select My Cuckoo
  • Click on Support hub
  • Select Speed check to measure your current download and upload speeds
  • Reminder: This will only work effectively if you are connected to your Cuckoo Wi-Fi network!

Everyone at Cuckoo is on the same speed contract, but there are four main reasons why speeds can vary between postcodes:

  1. Your home data usage - for example, video streaming eats up a lot of capacity
  2. Your home network set up - for example, effective placement of your router can aid speeds
  3. Our wider network usage - latest iOS or game releases can really impact download speeds across the network
  4. Our wider network set up - if your home is quite far from the cabinet on your street, your speeds may be slower

If you are having trouble with your connection speeds and want to improve them, see here.

Cuckoo corner 🐣

💡 Fun fact: We have sadly lost around three-quarters of the UK cuckoo population since the 1980s, yet know little of the reasons why. And changes in Cuckoo numbers vary dramatically across the UK. In England, the we've seen a 70% decline since 1995, but the Scottish population has increased by 30%, with especially fast growth in the Highlands.